EU customers may withdraw from their purchase within 30 days of receiving the order, without giving a reason. Made-to-order items cannot be withdrawn once production for your specifications has started.

To start a return, send this form with:
• Your full name
• Your email address
• Your phone number
• In the comments: your order number, the item(s) you wish to return, and (optional) your reason

We will reply within 2 working days with the next steps. You can also email atelierasali@gmail.com.