EU customers have the right to withdraw from their purchase within 14 days of receiving their order. This right applies under certain conditions and excludes made-to-order items once production has started.

To start your return or withdrawal request, please contact us with the following details:

• Your full name
• Your email address
• Your phone number
• In the comments section please include: Your order number, the item(s) you wish to return, your reason for withdrawal.
  
  We will review your request and typically respond within 5 working days with the next steps